Refund Policy

Effective Date: 12/18/2025

At Work With Tech, we strive to provide reliable, high-quality technology services. Because our services involve scheduled time, expertise, and completed work, our refund policy is outlined below.

 

1. One-Time Services

Payments for one-time services (including repairs, setup, troubleshooting, and on-site services) are generally non-refundable once services have been performed.

If an issue arises related to the service provided:

• We will make reasonable efforts to address or correct the issue, where applicable.
   

• Refunds are not issued for completed labor, diagnostic time, or services already rendered.
   

 

2. Subscription Services

Subscription services are billed on a recurring basis.

• Subscription fees are non-refundable once a billing cycle has begun
   

• You may cancel your subscription at any time prior to the next billing date to avoid future charges
   

• Subscription benefits may continue through the end of the current billing period
   

 

3. Cancellations, Rescheduling & Missed Appointments

• Appointments must be cancelled or rescheduled at least 24 hours in advance
   

• Appointments cancelled or rescheduled with less than 24 hours’ notice may be subject to a cancellation fee
   

• Missed appointments (no-shows) may result in a fee equal to all or part of the scheduled service cost
   

• Fees are not refundable once charged
   

 

4. Exceptional Circumstances

Refunds may be considered on a case-by-case basis at the sole discretion of Work With Tech, including:

• Services that could not be completed due to circumstances within our control
   

• Billing errors or duplicate charges
   

Approved refunds will be issued using the original payment method when possible.

 

5. Non-Refundable Items

The following are not eligible for refunds:

• Completed labor, diagnostic, or consulting services
   

• Subscription fees for any active or completed billing period
   

• Cancellation or no-show fees
   

• Services affected by third-party software, hardware, or network issues
   

• Issues resulting from misuse, unauthorized changes, or failure to follow recommendations
   

 

6. Requesting a Refund

Refund requests must be submitted in writing and include:

• Client name
   

• Date of service or charge
   

• Description of the issue
   

Requests should be sent to:

billing@workwithtech.net

 

7. Policy Changes

Work With Tech reserves the right to modify this Refund Policy at any time. Continued use of our services constitutes acceptance of the current policy.